This is a Mirakle Couriers, India’s courier agency that employs low-income deaf adults.

For the Bloomberg Equality Summit, founder Dhruv Lakra talks to TicToc. Dhruv set up the for-profit courier service in Mumbai that offers shipping to local, domestic and international destinations.

Their mission? Bringing up the employment rates of deaf adults. This is how Mirakle Couriers has made a difference in the lives of these workers, and gets companies and communities to talk about disability rights.